Privacy Policy

1. Information We Collect

When you use JKey SMP's website or Minecraft server, we may collect the following information:

• Minecraft username and UUID — used to identify you on the server and deliver purchased ranks or perks.
• Email address — collected only if you make a purchase through our store, for order confirmations and support.
• Payment information — processed securely by Stripe. We never store your card details directly.
• IP address — logged temporarily for server security, anti-cheat, and abuse prevention.
• Gameplay data — such as playtime, in-game economy balance, and chat messages for moderation purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the JKey SMP server and website.
• Process purchases and deliver digital goods (ranks, perks, etc.).
• Enforce our server rules and Terms of Service.
• Communicate with you about your account, purchases, or server updates.
• Protect against fraud, abuse, and unauthorised access.

3. Data Sharing

We do not sell your personal information. We may share limited data with:

• Stripe — for secure payment processing.
• Server hosting providers — for server operation and performance.
• Mojang/Microsoft — your Minecraft account data is subject to their own privacy policies.

4. Data Retention

We retain your data for as long as your account is active on our server or as needed to provide services. Gameplay data such as chat logs may be periodically purged. You may request deletion of your data by contacting us on Discord.

5. Cookies

Our website uses essential cookies for functionality such as theme preference and login sessions. We do not use third-party tracking or advertising cookies.

6. Children's Privacy

JKey SMP does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to delete it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing.

To exercise any of these rights, please reach out to us via Discord.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us through our Discord server.